Since the rise of websites like TripAdvisor, hotels, B&Bs (bed and breakfasts), hostels and guesthouses have had to face public criticism. TripAdvisor has been around for 14 years, but in this time, it has forged a fraught relationship with the hospitality industry. This was brought to the fore yesterday when it was revealed that a Blackpool hotel had charged a couple £100 after they posted a critical review on the site (see the topic on British seaside winter holidays).
Have you ever written a review for Trip Advisor? Or do you take any notice of reviews other people have written about places before you book?
It’s just the latest in a string of incidents and disputes that TripAdvisor has found itself in.http://www.theguardian.com/travel/2014/nov/19/tripadvisor-hotels-fine-bad-reviews-lawsuits?CMP=EMCNEWEML6619I2